Returns & Exchanges
At BATCH, we stand by the quality of our craftsmanship and offer a seamless 30-day return window for all unwashed and unworn apparel. We want you to feel confident in every piece you add to your collection, ensuring a perfect fit every time.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags remain attached and the garment is in its original condition.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.